Frequently asked questions about podiatry

Reimbursement depends on your policy and supplementary insurance. Please contact your health insurer for the exact terms and conditions.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

We work with Infomedics to send and process invoices. You will therefore receive your invoice via Infomedics.

Your invoice states which care or treatment has been provided and any outstanding amount. If your health insurer reimburses part of the cost, this is often already included. Whether this is possible depends on your insurance policy.

Please contact Infomedics. They can assist you further with any enquiries regarding invoices, payments and reimbursements.

In some situations, diabetes foot care is covered under your health insurance policy or a healthcare programme. The level of reimbursement depends on your circumstances and your insurance cover.

Sports podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

In some situations, rheumatic podotherapy may be covered under your health insurance policy or a healthcare programme. The level of cover depends on your individual circumstances and insurance policy.

Paediatric podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

That varies. Occupational podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. In such cases, the reimbursement is processed via the health insurance provider. The level of reimbursement varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

Sometimes, reimbursement for occupational podiatry is arranged through agreements with your employer or via employability schemes. Always check this with your employer.

Not always. Orthotic insoles are made to fit your feet and must fit properly in your shoes. Shoes with enough space and a removable insole are often the most suitable.

No. Podiatric insoles are one of the possible treatments, but they are not always necessary. We first look at the cause of your symptoms and discuss which approach might be appropriate.

On average, podiatric insoles last for several years. This varies depending on use, wear and tear, and the material. Regular check-ups help to assess whether they need adjusting or replacing.

Cut your nails straight across and, if necessary, carefully smooth any sharp corners with a nail file. This reduces the risk of ingrown nails.

Cracks often develop due to dry skin and pressure on the heel. Applying a nourishing cream regularly can help. Do you have a lot of calluses, are you in pain, or do the symptoms keep coming back? If so, further advice may be helpful.

A corn usually develops as a result of prolonged pressure or friction. If the cause persists, the corn will often return. A podiatrist can investigate the source of the pressure and determine which treatment might help.

In the case of minor wounds or inflammation of the foot or toe, we generally advise against foot baths. Keeping the area warm and moist can sometimes actually slow down recovery. It is particularly important to exercise caution if you have diabetes, rheumatism or poor circulation.

Tingling or numbness can have various causes. For example, pressure on a nerve, a change in physical exertion or some other factor within the body. An examination helps to determine the source of the symptoms.

A fungal nail infection is also known as a ‘chalky nail’. The nail may change colour, become thicker or feel brittle. Proper care can help to limit further spread. If in doubt, a healthcare professional can take a look.

In some cases, diabetes foot care is covered under your health insurance policy or a healthcare programme. The level of reimbursement depends on your circumstances and your insurance cover.

Sometimes, yes. With diabetes, changes in sensation, blood flow or physical strain can occur without you noticing them straight away. That is why monitoring or support can be useful even if you have no symptoms.

This depends, amongst other things, on your health, sensation in your feet, blood circulation, previous foot problems and how you move. The podiatrist can assess with you whether additional check-ups are necessary.

Check your feet regularly for any changes, wear well-fitting shoes, look after your skin and take any symptoms seriously. If you have diabetes, it is particularly important to spot changes at an early stage.

Please get in touch if a minor wound is not healing properly, if you notice any redness or swelling, or if your foot feels any different from usual.

In some situations, rheumatoid podotherapy is covered by health insurance or a healthcare programme. The level of reimbursement depends on your individual circumstances and insurance policy.

Rheumatism can put extra strain on your feet and ankles. Podiatry can help if you are experiencing pain, have reduced mobility or notice changes in the position or strain on your feet.

This depends, amongst other things, on your health, sensation in your feet, blood circulation, previous foot problems and how you move. The podiatrist can assess with you whether additional check-ups are necessary.

Check your feet regularly for any changes, wear well-fitting shoes, look after your skin and take any symptoms seriously. If you have diabetes, it is particularly important to spot changes at an early stage.

Please get in touch if a small wound isn’t healing properly, if you notice any redness or swelling, or if your foot feels any different from usual.

Yes. Symptoms can change over time. That is why it may be advisable to have your feet reassessed regularly.

Sports podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

Yes. You don’t need to be a top-level athlete. Even if you walk, run, cycle, work out at the gym or are active in any other way, podiatry can help.

Yes, that’s possible. For example, if you start exercising more, are returning to exercise after an injury, or notice that your workload is changing.

Yes, usually. It is, however, advisable to take it easy and get used to wearing the insoles before using them whilst exercising. Please bring your trainers with you to the appointment so that we can assess whether they are suitable for podiatric insoles.

During the sports consultation hour, we will discuss your sport, the physical demands it places on you and any symptoms you may have. We will look at exercise, physical demands and what you can do to remain active in a way that is both enjoyable and safe.

Yes, that’s the right thing to do. Shoes provide additional information about impact, wear and support.

Paediatric podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

If your child experiences pain, stumbles frequently, has an unusual gait, tires easily or avoids certain activities, it may be worth having them examined.

No, not usually.

In young children, changes in posture and movement are often part of their development. This usually resolves itself. Does your child experience pain, fall frequently or avoid moving? If so, an assessment may be advisable.

During this short, free consultation, we’ll observe, answer questions and offer advice. We take a playful approach to looking at movement, standing and walking, whilst taking your child’s development and everyday situation into account.

No. You can also seek advice if you are in any doubt or have any questions about your child’s development. You can also make use of our free child consultation hours for this purpose.

That varies. Occupational podiatry is usually covered under the reimbursement scheme for standard podiatry.

Podiatry is often (partially) covered by supplementary insurance. In such cases, the reimbursement is processed via the health insurance provider. The level of reimbursement varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

Sometimes, reimbursement for occupational podiatry is arranged through agreements with your employer or via employability schemes. Always check this with your employer.

Yes, that’s possible. Standing for long periods, walking a lot, wearing safety shoes or repetitive strain can all contribute to symptoms. Together, we’ll look at what’s possible.

Yes, in some situations, preventative advice can help to prevent symptoms or distribute the workload more evenly. However, the options available depend on the arrangements you have with your employer.

Yes. Whether occupational podiatry is available to you depends on the arrangements and options provided by your employer. Your employer cannot access your medical records.

The app is suitable for anyone who wants to work towards a healthy lifestyle.

Are you following a lifestyle programme with Rondom Leefstijl? If so, you can use the app for extra support during your programme. Even if you haven’t followed a lifestyle programme, you can take out a subscription and use the app independently.

Would you like to use the app independently? If so, you’ll need to take out a subscription. Various rates apply. On the registration page, you will find an up-to-date overview of the subscription fees.

Are you following a lifestyle programme with Rondom Leefstijl? If so, you can use the app for free.

The app offers various ways to help you maintain a healthy lifestyle. For example, you can:

• chatting with a healthcare professional;
• join the community;
• take part in personal challenges;
• track your daily activity;
• earning points for healthy choices;
• watch videos, read articles and take part in other inspiring activities.

You can choose which elements to use and what suits you best at that moment.

The community is a place where users can meet, share experiences and motivate one another. You can join various groups and draw inspiration from others who are also working towards a healthy lifestyle.

Yes. The Rondom app is available for both iPhone and Android. Once you have registered, you will receive instructions on how to create your account and install the app.

Yes. You can link the app to the health app on your phone. This way, your daily steps are automatically tracked and you can easily monitor your progress.

Yes. By getting actively involved, you can earn points. You can redeem these points for various rewards within the app.

You can easily register via the registration form on our website. Choose the subscription that suits your situation. Once you have registered, you will receive an email from us with further instructions.

You can cancel your subscription at any time via the cancellation form on our website. Once we have received your cancellation request, we will send you a confirmation. Your subscription will then be terminated in accordance with the agreed terms and conditions.

iPhone: https://apps.apple.com/nl/app/rondom/id6535682493

Android: https://play.google.com/store/apps/details?id=nl.rondom.inbedrijfapp&hl=nl

On the login screen, click on ‘Forgotten your password?’. You will then receive an email allowing you to set a new password.

Please contact us via the chat function in the app. Are you unable to log in? If so, please contact Rondom. We’ll be happy to help you.