Frequently asked questions about chiropody care

These terms and conditions mainly concern appointments, costs, payment and a few practical rules. Your statutory rights as a patient or client remain in force at all times.

In these terms and conditions, “we” refers to the Rondom healthcare organisation named on your appointment confirmation, quotation or invoice. “You” refers to the patient or client. If someone else makes an appointment or pays on your behalf, the terms and conditions apply to that person to the extent that this is legally applicable.

At Rondom, we believe it is important to handle personal data with care. This is particularly true as various organisations within Rondom operate in the healthcare sector and, in doing so, also process health data.

This privacy statement applies to Rondom Holding B.V. and the organisations listed below, which form part of the group under Rondom Holding B.V., insofar as they process personal data via this website, our online services or in connection therewith.

The various organisations operate jointly under the name Rondom Lopen Groep. Rondom Lopen Groep is our group name and is not, in itself, the legal data controller.

Not every organisation within the group is responsible for every data processing operation. Which organisation is responsible for your personal data depends on the service you use, the care you receive or the form you complete. For forms and specific services, it is indicated where relevant which organisation the data is being collected for.

The following organisations are covered by this privacy statement:

Rondom Holding B.V. | 84512288 | ’t Koendert 8, 3831 RB Leusden
Rondom Podotherapeuten B.V. | 84407646 | ’t Koendert 8, 3831 RB Leusden
Podotherapeutisch Centrum Rondom B.V. | 54922801 | ’t Koendert 8, 3831 RB Leusden
Rondom Ergotherapeuten B.V. | 96853905 | Hooge Zijde 17, 5626 DC Eindhoven
Rondom Leefstijl B.V. | 72165235 | Hooge Zijde 17, 5626 DC Eindhoven
Rondom Service Center B.V. | 87123711 | ’t Koendert 8, 3831 RB Leusden
Rondom Psychologen B.V. | 91146097 | Hooge Zijde 17, 5626 DC Eindhoven
Rondom in Bedrijf B.V. | 91523338 | Hooge Zijde 17, 5626 DC Eindhoven
Daadkracht Psychologie B.V. | 98043706 | Hoge Ham 68, 5104 JH Dongen
ONS Psychologie B.V. |91237343 | Hooge Zijde 17, 5626 DC Eindhoven

Where we refer to ‘Rondom’, ‘we’ or ‘us’ in this privacy notice, we mean the organisation within this group that is responsible for the processing in question.

This privacy statement does not automatically apply to individual websites to which we link and which are managed by another organisation. When you leave our website and visit another website, that website’s privacy statement applies.

• These terms and conditions apply to paramedical care, appointments and products or services directly related to that care. They also apply if you book an appointment online.

1. The healthcare organisation named on your appointment confirmation, quotation or invoice is your contracting party. Other organisations within Rondom are not automatically parties to your appointment or treatment.
2. The law always takes precedence. Have we made a different agreement with you in writing regarding a treatment, programme, product, price or cancellation? If so, that specific agreement takes precedence over these general terms and conditions.

• Separate terms and conditions may apply, for example, to a standalone online shop, app, training course or business service.

1. An appointment is confirmed as soon as we have confirmed it, for example by email, text message, telephone or via a client portal.
2. Sometimes we first need to assess whether your request for help is suitable for the care we provide. If we cannot provide the care in a responsible or safe manner, or if it falls outside our area of expertise, we may decide not to start treatment or to give you different advice.
   - To enable us to provide good care, it is essential that you provide us with accurate and up-to-date details. This includes, for example, your name, contact details, insurance details, referral and payment details. Please also provide your healthcare provider with the information needed to treat you safely and appropriately.
   - If any necessary information, a referral, authorisation or payment is missing, we may postpone an appointment until this has been sorted out.
3. Due to illness, the closure of a venue or system failure, safety concerns or any other important reason, we may need to reschedule or amend an appointment, or have it carried out by another suitable healthcare provider. We will let you know as soon as possible and will endeavour to offer a suitable alternative.
4. A reminder by email or text message is an additional service. Even if you do not receive a reminder, a confirmed appointment remains valid.

1. In principle, you can cancel or reschedule an appointment free of charge provided we receive your cancellation at least 24 hours before the agreed start time. Does a different timeframe apply to your appointment? If so, we will make this clear to you in advance.
2. Please cancel your appointment using the method we specify, for example by telephone, by email or via the client portal. You are responsible for cancelling your appointment in good time.
3. Are you running late? If so, the appointment may be cut short. If there is not enough time left to provide the care properly, a new appointment may be necessary.
4. If you do not attend, or if you cancel too late, we may charge a fixed no-show fee, provided we have clearly informed you of this fee and the rules in advance. This fee does not constitute a healthcare service and cannot be claimed from your health insurer, local authority or any other payer.
5. In exceptional circumstances, we may decide not to charge the no-show fee, or not to charge it in full. This is a discretionary decision. You cannot derive any (automatic) right from this for future occasions.
6. For example, different cancellation rules may apply to group programmes, home visits or examinations for which we set aside specific time, space, materials or other professionals. We will inform you of these rules in advance.

• Prices for our products and services can be viewed on our website at any time.
• Whether your healthcare is reimbursed depends, amongst other things, on your insurance, policy, referral, authorisation, decision, contractual arrangements and personal circumstances. We provide you with the information we have and are required to provide, but we cannot guarantee reimbursement by another party.

1. You should therefore check your insurance or other reimbursement arrangements yourself if there is any doubt about this. Has payment been refused due to incorrect or missing information on your part, a missing required referral or insufficient cover? In that case, you may be liable for the costs, provided this was made clear in advance and the law permits it.
2. If a payment is declined or a chargeback is issued due to an error on our part, we will not automatically charge you for those costs.

• Rates may change for future care. A new rate does not apply retrospectively to care that has already been provided.

• You are responsible for paying the costs that, according to the law, your insurance or our agreements, are for your account. We may pass on your invoice to another party in order to ensure it is paid.
• Do we invoice you directly from Rondom? In that case, the standard payment term is 14 days from the invoice date, unless a different term is stated in advance or on the invoice. If we work with a billing partner such as Infomedics, the payment terms and instructions will be stated on the billing partner’s invoice.

1. Do you think an invoice is incorrect? Please let us know as soon as possible. A complaint about the care provided does not automatically mean that you do not have to pay the invoice. In principle, the part of the invoice that is not in dispute remains payable.

• If you do not pay on time, we will first follow the legal procedures for a free reminder. After that, statutory interest and collection charges may be applied.
• If you have payment difficulties, we can agree on a payment plan in consultation with you. We are not obliged to agree on a payment plan with you in every situation.

2. For non-insured care, bespoke products or other orders for which we incur costs in advance, we may ask for a deposit or advance payment. We will inform you of this in advance.
3. Have previous bills remained unpaid despite reminders? In that case, we may request advance payment or alternative payment arrangements for new, non-urgent appointments. Stopping or postponing ongoing treatment is only possible if permitted by law and in accordance with the duty of care.

1. In the case of an aid or bespoke product, such as an insole, orthosis or other personalised device, we will inform you in advance as clearly as possible about the product and the costs.
2. The invoice for a medical aid or bespoke product can be sent as soon as you have given your approval and we start the order or production. The medical aid does not need to be ready or delivered at that point. The payment terms on the invoice will then remain valid, unless we have agreed otherwise with you.
3. Have you agreed to a production run or order and subsequently cancelled it? If we have already incurred costs that cannot be avoided, we may charge you for those reasonable costs, provided this has been clearly stated in advance.

• Any delivery time quoted is the best possible estimate. A delay does not automatically entitle you to compensation. If the product ultimately cannot be delivered, we will refund the amount you have already paid for the undelivered part.

4. Use and maintain the aid in accordance with the instructions. Please report any issues with fit, use or quality in good time, so that we can assess what is required.

• We will announce any additional warranty or adjustment arrangements separately. Your statutory rights remain unaffected.

• Our healthcare providers work in accordance with the applicable legislation, professional codes of conduct and professional standards. We do our best to provide good care. We cannot guarantee treatment outcomes, freedom from symptoms, the exact duration of treatment or full reimbursement.
• The healthcare provider decides, based on their professional responsibility, which care is appropriate and safe. You cannot expect us to carry out an examination, treatment or provide a product if the healthcare provider does not consider this to be appropriate or safe.

1. Provide any information that is important for your treatment and follow reasonable instructions for use and safety. Report any significant changes or problems in good time.

• If damage occurs partly because important information was not provided, reasonable instructions from us were not followed, or a medical device was used in a manner other than agreed, this may be taken into account when determining who is liable, to the extent permitted by law.

2. In the event of aggression, threats, intimidation or any other unsafe situation, a healthcare provider may immediately terminate an appointment and take appropriate safety measures. We will only terminate an ongoing course of treatment in accordance with the applicable rules.
3. Are we referring you to an independent healthcare provider who does not work on our behalf? In that case, you will, in principle, have a separate treatment relationship with that healthcare provider. That healthcare provider is responsible for your treatment.

1. We are liable for damage if the law stipulates that such damage can be attributed to us. The mere fact that a treatment does not produce the desired result does not mean that we have made a mistake.
2. If we have to reschedule or cancel an appointment due to illness, force majeure or any other situation that could not reasonably have been prevented, we will not, in principle, reimburse any indirect costs, such as travel, parking or leave costs, unless we are required to do so by law.
3. In the event of, for example, a technical fault, closure of a site, illness, emergency or unsafe situation, we may adjust, relocate or temporarily suspend care. We will endeavour to offer a suitable alternative wherever possible.

• Have you paid in advance for care that was ultimately not provided and will not be made up for? If so, we will refund the amount for that part of the care that was not provided.
• We accept no liability for damage, theft or loss of your belongings in the waiting room or treatment room.
• These terms and conditions do not exclude any liability or patient rights that we are not permitted by law to exclude.

• We handle your personal data and health information with care. Our privacy statement explains how we do this. You can find this statement on our website.

1. Agreeing to these terms and conditions is not the same as giving consent to the use of data where separate consent is required by law.

• Are you dissatisfied with the care you have received? If so, you can make use of the complaints procedure of the healthcare organisation treating you. The website explains how to lodge a complaint and where to contact a complaints officer or dispute resolution body.

2. These terms and conditions do not replace your statutory patient rights.

1. We may amend these terms and conditions for future appointments or care. The new version will be made available before it comes into effect. We will not retrospectively alter existing rights or obligations to your detriment.
2. If any part of these terms and conditions is invalid or unenforceable, the remaining parts shall remain in force to the extent possible.
3. Our agreement is governed by Dutch law. Any dispute shall be dealt with by the court or dispute resolution body with jurisdiction under the law.
4. Do you have any questions about these terms and conditions? If so, please contact the healthcare organisation using the details on your appointment confirmation, invoice or website.

Reimbursement depends on your policy and supplementary insurance. Please contact your health insurer for the exact terms and conditions.

A podiatrist examines, treats and helps prevent problems relating to the way you stand, walk and move. These are often problems with the feet, but problems with the ankles, knees, hips or back can also be linked to the way your feet function.

You can make an appointment if you have any problems with your feet or legs, or if you find that moving around is becoming more difficult. Examples include pain whilst walking or exercising, tiredness in your feet, changes in posture, recurring strain or symptoms that keep coming back.

No, you do not usually need a referral to book an appointment with a podiatrist. In some situations, a health insurer or healthcare programme may have different arrangements. If you are unsure, please do not hesitate to contact us.

That depends on the location and availability. We’ll try to help you as soon as possible. When making a appointment We’ll look together for a time that suits us both.

During your first appointment, we will discuss your symptoms, daily activities, health and goals. This will be followed by a podiatric examination. On that basis, we will discuss which advice or treatment might be appropriate.

Please bring valid proof of identity and, if applicable, your health insurance card. Do you often wear certain shoes or use any medical aids? Please bring these with you as well. This will help us get the best possible picture of your situation.

This varies from person to person and depending on the condition. Sometimes, advice and a few appointments are sufficient. In other situations, we provide longer-term support, for example when symptoms change gradually or further monitoring is required.

We believe it is important for you to have a regular practitioner. That is why we try to schedule appointments with the same podiatrist as much as possible. Sometimes this is temporarily not possible, for example due to illness, holidays or an emergency. In that case, a colleague may take over your treatment. They will have access to your records and follow the same approach.

During the assessment, we’ll identify the causes of your symptoms. We’ll ask you questions, observe how you stand and walk, and examine your feet and movement. We may use additional aids or measuring equipment where necessary. We’ll then discuss which treatment or advice might be suitable for you.

That depends on your condition and treatment. We often schedule a follow-up appointment after the first treatment to see how things are going. We will then decide together whether further check-ups are necessary. For medical aids such as orthotic insoles, regular check-ups may be advisable.

We have a dedicated consultation line for discussing matters with other healthcare providers. This enables us to coordinate quickly whenever necessary to ensure you receive the best possible care. Please contact our practice, and we will ensure you are put through to the right person.

Yes, that’s possible. Not everyone comes forward with complaints. Even if you notice that your physical demands are changing – for example, due to sport, work, age or a condition such as diabetes or rheumatism – advice can help to prevent problems as much as possible.

A podiatrist has completed a legally recognised higher professional education (HBO) programme and specialises in the diagnosis and treatment of foot-related complaints. The title ‘podiatrist’ is a protected title.

A pedicurist focuses primarily on foot care. A podiatrist investigates the cause of symptoms and assesses movement, strain and treatment.

Usually not. In some situations, however, a podiatrist may carry out certain medical foot treatments, for example in cases of increased risk or complex symptoms.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

We work with Infomedics to send and process invoices. You will therefore receive your invoice via Infomedics.

Your invoice states which care or treatment has been provided and any outstanding amount. If your health insurer reimburses part of the cost, this is often already included. Whether this is possible depends on your insurance policy.

Please contact Infomedics. They can assist you further with any enquiries regarding invoices, payments and reimbursements.

In some situations, diabetes foot care is covered under your health insurance policy or a healthcare programme. The level of reimbursement depends on your circumstances and your insurance cover.

In some cases, diabetes foot care is covered under your health insurance policy or a healthcare programme. The level of reimbursement depends on your circumstances and your insurance cover.

Sports podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

Sports podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

In some situations, rheumatic podotherapy may be covered under your health insurance policy or a healthcare programme. The level of cover depends on your individual circumstances and insurance policy.

In some situations, rheumatoid podotherapy is covered by health insurance or a healthcare programme. The level of reimbursement depends on your individual circumstances and insurance policy.

Paediatric podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

Paediatric podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. The level of cover varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

That varies. Occupational podiatry is usually covered by the reimbursement scheme for standard podiatry.

Podiatry is often (partly) covered by supplementary insurance. In such cases, the reimbursement is processed via the health insurance provider. The level of reimbursement varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

Sometimes, reimbursement for occupational podiatry is arranged through agreements with your employer or via employability schemes. Always check this with your employer.

That depends on your situation. Treatment may, for example, consist of advice, exercises, advice on footwear, podiatric insoles, a toe orthosis, taping or guidance on physical activity and exercise.

Not always. Orthotic insoles are made to fit your feet and must fit properly in your shoes. Shoes with enough space and a removable insole are often the most suitable.

No. Podiatric insoles are one of the possible treatments, but they are not always necessary. We first look at the cause of your symptoms and discuss which approach might be appropriate.

On average, podiatric insoles last for several years. This varies depending on use, wear and tear, and the material. Regular check-ups help to assess whether they need adjusting or replacing.

Yes, that’s possible. Do you already use insoles, custom-made shoes, a brace or other aids? If so, we’ll assess how these fit in with your current situation and whether any adjustments are necessary.

Sometimes, yes. With diabetes, changes in sensation, blood flow or physical strain can occur without you noticing them straight away. That is why monitoring or support can be useful even if you have no symptoms.

This depends, amongst other things, on your health, sensation in your feet, blood circulation, previous foot problems and how you move. The podiatrist can assess with you whether additional check-ups are necessary.

Check your feet regularly for any changes, wear well-fitting shoes, look after your skin and take any symptoms seriously. If you have diabetes, it is particularly important to spot changes at an early stage.

Please get in touch if a minor wound is not healing properly, if you notice any redness or swelling, or if your foot feels any different from usual.

Rheumatism can put extra strain on your feet and ankles. Podiatry can help if you are experiencing pain, have reduced mobility or notice changes in the position or strain on your feet.

This depends, amongst other things, on your health, sensation in your feet, blood circulation, previous foot problems and how you move. The podiatrist can assess with you whether additional check-ups are necessary.

Check your feet regularly for any changes, wear well-fitting shoes, look after your skin and take any symptoms seriously. If you have diabetes, it is particularly important to spot changes at an early stage.

Please get in touch if a small wound isn’t healing properly, if you notice any redness or swelling, or if your foot feels any different from usual.

Yes. Symptoms can change over time. That is why it may be advisable to have your feet reassessed regularly.

Cut your nails straight across and, if necessary, carefully smooth any sharp corners with a nail file. This reduces the risk of ingrown nails.

Cracks often develop due to dry skin and pressure on the heel. Applying a nourishing cream regularly can help. Do you have a lot of calluses, are you in pain, or do the symptoms keep coming back? If so, further advice may be helpful.

A corn usually develops as a result of prolonged pressure or friction. If the cause persists, the corn will often return. A podiatrist can investigate the source of the pressure and determine which treatment might help.

In the case of minor wounds or inflammation of the foot or toe, we generally advise against foot baths. Keeping the area warm and moist can sometimes actually slow down recovery. It is particularly important to exercise caution if you have diabetes, rheumatism or poor circulation.

Tingling or numbness can have various causes. For example, pressure on a nerve, a change in physical exertion or some other factor within the body. An examination helps to determine the source of the symptoms.

A fungal nail infection is also known as a ‘chalky nail’. The nail may change colour, become thicker or feel brittle. Proper care can help to limit further spread. If in doubt, a healthcare professional can take a look.

Yes. You don’t need to be a top-level athlete. Even if you walk, run, cycle, work out at the gym or are active in any other way, podiatry can help.

Yes, that’s possible. For example, if you start exercising more, are returning to exercise after an injury, or notice that your workload is changing.

Yes, usually. It is, however, advisable to take it easy and get used to wearing the insoles before using them whilst exercising. Please bring your trainers with you to the appointment so that we can assess whether they are suitable for podiatric insoles.

During the sports consultation hour, we will discuss your sport, the physical demands it places on you and any symptoms you may have. We will look at exercise, physical demands and what you can do to remain active in a way that is both enjoyable and safe.

Yes, that’s the right thing to do. Shoes provide additional information about impact, wear and support.

If your child experiences pain, stumbles frequently, has an unusual gait, tires easily or avoids certain activities, it may be worth having them examined.

No, not usually.

In young children, changes in posture and movement are often part of their development. This usually resolves itself. Does your child experience pain, fall frequently or avoid moving? If so, an assessment may be advisable.

During this short, free consultation, we’ll observe, answer questions and offer advice. We take a playful approach to looking at movement, standing and walking, whilst taking your child’s development and everyday situation into account.

No. You can also seek advice if you are in any doubt or have any questions about your child’s development. You can also make use of our free child consultation hours for this purpose.

That varies. Occupational podiatry is usually covered under the reimbursement scheme for standard podiatry.

Podiatry is often (partially) covered by supplementary insurance. In such cases, the reimbursement is processed via the health insurance provider. The level of reimbursement varies depending on the insurer and the policy. You should therefore always check your own policy terms and conditions.

Sometimes, reimbursement for occupational podiatry is arranged through agreements with your employer or via employability schemes. Always check this with your employer.

Yes, that’s possible. Standing for long periods, walking a lot, wearing safety shoes or repetitive strain can all contribute to symptoms. Together, we’ll look at what’s possible.

Yes, in some situations, preventative advice can help to prevent symptoms or distribute the workload more evenly. However, the options available depend on the arrangements you have with your employer.

Yes. Whether occupational podiatry is available to you depends on the arrangements and options provided by your employer. Your employer cannot access your medical records.

Are you dissatisfied or do you have a complaint? Please let us know. We would be happy to discuss this with you and work together to find a suitable solution. You can send your complaint to: service@rondompodotherapeuten.nl

You can visit Rondom Pedicures for professional foot care provided by a medical pedicurist. Whether a treatment is suitable for you depends on your situation and any medical conditions you may have.

Do you have diabetes, rheumatism, or have you been treated for cancer? If so, we will assess together whether you are eligible for treatment and whether a referral or treatment plan is required.

Yes, you can easily pay by debit card at all our locations.

Rondom Pedicures has branches at various locations across the Netherlands. On our locations page, you will find an up-to-date overview of all our clinics and consultation hours.

Whether you need a referral depends on your situation. For some types of chiropody care, you can book an appointment directly. Are you receiving medical foot care? If so, you will need a referral from your GP or medical specialist. The chiropodist will then assess what foot care you require.

Yes. During your first appointment, we will discuss your situation and assess the condition of your feet. We will then decide together which foot care is appropriate.

The duration of treatment depends on your situation and the foot care you require. During your first appointment, the medical pedicurist will discuss how much time is needed and what any follow-up treatment might involve.

Home treatment is only possible in exceptional circumstances. We only provide this service if you are bedridden and your GP also visits you at home, because, for medical reasons, you are unable to come to the surgery.

A referral from your GP is always required for a home visit. In all other situations, treatment takes place at the surgery.

You can visit Rondom Pedicures for professional foot care provided by a medical pedicurist. Whether a treatment is suitable for you depends on your situation and any medical conditions you may have.

Do you have diabetes, rheumatism, or are you (or have you been) undergoing treatment for cancer? If so, we will assess together whether you are eligible for treatment and whether a referral or treatment plan is required.

Yes, you can easily pay by debit card at all our locations.

Rondom Pedicures has branches at various locations across the Netherlands. On our locations page, you will find an up-to-date overview of all our clinics and consultation hours.

Whether you need a referral depends on your situation. For some types of chiropody care, you can book an appointment directly. Are you receiving medical foot care? In that case, you will need a referral from your GP or medical specialist. The chiropodist will then assess what foot care you require.

Yes. During your first appointment, we will discuss your situation and examine the condition of your feet. We will then decide together what foot care is appropriate for you.

The duration of treatment depends on your situation and the foot care you require. During your first appointment, the medical pedicurist will discuss how much time is needed and what any follow-up treatment might involve.

Home treatment is only possible in exceptional circumstances. We only provide this if you are bedridden and your GP also visits you at home, because, for medical reasons, you are unable to come to the surgery.

A referral from your GP is always required for a home visit. In all other situations, treatment takes place at the surgery.

Whether pedicure care is covered depends on your circumstances and your health insurance policy. Some treatments are covered under supplementary insurance. Are you eligible for medical foot care? If so, you may be able to claim reimbursement under your basic insurance.

Medical foot care is medically necessary foot care for people at increased risk of foot ulcers, for example due to diabetes or certain forms of rheumatism. The podiatrist will determine whether you are eligible for this and set this out in a personalised treatment plan.

Foot care provided as part of integrated care for diabetes is not subject to the compulsory excess.

Yes. Do you receive medical foot care covered by your basic health insurance? In that case, only medically necessary foot care is reimbursed. Would you also like a full foot treatment, such as having your nails cut? If so, you will usually have to pay for this yourself.

On our price guide, you will find an overview of the current rates and further information on reimbursements.

Yes. For medical foot care for diabetes, you will need a referral from your GP or specialist. The podiatrist will examine your feet and draw up a personalised treatment plan.

Are you eligible for medical foot care? If so, the treatments included in your treatment plan will be fully covered by your basic health insurance.

Health insurers only reimburse foot care that is medically necessary to help prevent foot injuries. The podiatrist determines which care falls under this category, for example in the case of high-risk calluses, corns or ingrown toenails.

General foot care, such as trimming healthy nails, is not covered by this reimbursement. Would you still like to have this done? If so, you will need to pay an additional fee yourself. You always have the choice between medically necessary foot care only or a full foot treatment.

That varies from person to person. The podiatrist determines how often treatment is needed. This is set out in your treatment plan.

Yes. With diabetes in particular, it is important to have your feet checked regularly. This allows any changes to be detected early and helps to prevent foot ulcers as far as possible.

Do you receive medical foot care covered by your basic health insurance? In that case, the medical pedicurist will treat the high-risk areas included in your treatment plan. Would you also like a full foot treatment? This is available for an additional fee.