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Rondom Code of Conduct
  • Rondom Code of Conduct
  • Treating one another with respect
  • Working together on your care
  • Keeping to agreements
  • Keeping your details up to date
  • Respecting privacy
  • Safety and hygiene
  • Inappropriate behaviour
  • Enquiries or complaints

Rondom Code of Conduct

At Rondom, we believe it is important that everyone feels safe, welcome and comfortable. That is why we have established a number of guidelines. In this way, we work together to ensure a pleasant environment for clients, visitors and staff.

  • Treating one another with respect

    We treat you with care and respect. We expect you to treat our staff and other clients with respect as well.

    We do not tolerate aggression, discrimination or other undesirable behaviour.

  • Working together on your care

    We provide good care together. We ask you to tell us openly and honestly how you are getting on and to follow appointments and advice as closely as possible.

    Do you have any questions? Please feel free to ask.

  • Keeping to agreements

    Please arrive on time for your appointment. If you are unable to attend, please let us know as soon as possible. That way, we can help someone else.

Rondom – Het leven loopt lekkerder

We’d be happy to help you further.

  • 088-1180541
  • info@rondomergotherapeuten.nl

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Contact

  • Book an appointment

Need help?

  • Frequently Asked Questions
  • Reimbursement
  • Complaints procedure

Contact

  • Book an appointment

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    We do our best to keep to our appointment times. Sometimes a treatment runs over. We ask for your understanding in this regard.

  • Keeping your details up to date

    We may ask to see valid proof of identity.

    If there are any changes to your details, such as your address or insurance, please let us know in good time. This will enable us to provide safe care and keep our records up to date.

  • Respecting privacy

    We handle your personal data with care. We also ask you to respect the privacy of others. Taking photographs, videos or audio recordings is only permitted with the consent of the people concerned.

  • Safety and hygiene

    Always follow the instructions given by our staff. Do you have any symptoms that could be contagious? If so, please contact us before coming to your appointment.

  • Inappropriate behaviour

    In the event of aggression, threats or other undesirable behaviour, we may decide to discontinue treatment. If necessary, we will take further action.

  • Enquiries or complaints

    Do you have any questions or are you dissatisfied with anything? Please discuss this with us. We’d be happy to work with you to find a solution. You can also make use of our complaints procedure.

    Together, we ensure a safe, respectful and pleasant environment for everyone.

  • Work on your health with the Rondom app

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    • A community where you share experiences and motivate one another
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    • Earn points for healthy choices
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    • Register for (online) events
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